WorkBC

HOTEL FRONT DESK MANAGER

Holiday Inn Express & Suites Terrace


Location: Thornhill
Salary: $35.00 to $40.00 hourly (to be negotiated) for 35 hours per week
Job type: Full-time, Permanent
Work schedule: Day, Weekend, Shift
Workplace type: On-site only
Start date: 2025-08-01

Expires in 18 days

Expires: 2025-08-20
Posted: 2025-07-21
Last updated: 2025-07-21
Number of views: 18
Job number: 44706985
Language: English
Positions available: 1
2021 NOC group: Accommodation service managers (60031)

JOB REQUIREMENTS

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

  • 3 years to less than 5 years

Benefits

  • Other benefits

Work setting

  • Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Supervision

  • 5-10 people

Personal suitability

  • Excellent oral communication

Screening questions

  • Do you have previous experience in this field of employment?

HOW TO APPLY

By email: hieterrace3059@fivemail.ca